Our Services

We are ready to help with our exstenvie range of
Strata Services

Established in Australia in 1973, we have over 5,000 lots in management with a combined building value over $1 billion. With over five decades of leadership in strata, TSM is the quiet force behind some of Australia’s most enduring communities. We bring consistency, care and clarity to every scheme we manage.

Switch to TSM

Thinking about replacing your Owners Corporation Manager?
Let’s guess why…

  • They’ve stopped replying to your emails.
  • You’re chasing the same repair… again.
  • The fees keep creeping up, quietly.
  • You’re managing more than they are.

If any of this sounds familiar, it might be time for something better.

What you really want is simple
  • Someone who actually picks up the phone
  • Repairs followed through, fast
  • Transparent pricing with no fine print
  • Clear advice on your obligations (and theirs)
  • A steady, professional team you can rely on
That’s where TSM comes in.
With 50+ years of strata services experience in a city where most people live in apartments, we’ve seen every issue and solved it more than once. We bring structure, calm, and clarity to buildings that need it, backed by systems that work and people who care.
Its in our nature to care more.
You take care of your life. We’ll take care of your Owners Corporation.
Capability Statement

Find out more about our
exceptional strata specialists, and out full range of strata services.

STRATA SERVICES

Strata Services
across Sydney & Victoria.

Everything you need to manage your strata scheme, backed by over 50 years of expertise.

Whether you’re on an executive committee, managing a building, or investing in strata property, we provide the complete range of services to keep your scheme running smoothly across Greater Sydney.

We handle all administrative, clerical, financial and strata services to ensure that the requirements of the Strata Schemes Management Act 2015, the Community Land Management Act 2021, the Community Land Development Act 2021 and the Property and Stock Agents Act 2002 are complied with.

But what services does a Strata Manager provide?

DAILY MANAGEMENT
Strata management – Full scheme administration and compliance

Financial management – Budgets, levies, accounts and reporting

Meeting coordination – AGMs, committee meetings and records

Correspondence handling – Owner, tenant and authority communications

Levy collection – Professional debt recovery when needed

Insurance coordination – Extensive cover at competitive rates
BUILDING & MAINTENANCE
Maintenance coordination – Scheduled and reactive repairs

Emergency response – 24/7 urgent issue management (4 hour response time)

Building inspections – Regular condition assessments

Capital works planning – Long term maintenance strategies

Defect management – New building warranty claims and rectification

Contractor management – Vetted, licensed professionals across all trades
COMPLIANCE & LEGAL
Bylaw preparation – Custom rules for your scheme

Strata legal advice – Access to specialist lawyers and barristers

Dispute resolution – Mediation and formal proceedings support

NSW – Compulsory Strata Appointment – restore governance, resolve dysfunctional management, tribunal-appointed manager

VIC – Administrator Appointment – VCAT-appointed, Independent or External administrator to resolve issues.

NCAT / VCAT Assistance – Tribunal support & guidance

Statutory compliance – Meeting legislative requirements
SPECIALISED SERVICES
Retirement village management – Experienced in mixed scheme facilities

Building manager services – Cost-effective caretaker arrangements

Home owners warranty claims – Expert claims management

Engineering assessments – Structural and building systems expertise

Renovation approvals – Application assessment and coordination

Contact Info

Mon - Fri : 09:00 - 17:00
1300 173 553
hello@tsmstrata.com.au