Experienced strata specialists, guided by integrity and passionate about community
Established in Australia in 1973, we have over 5,000 lots in management with a combined building value over $1 billion. With over five decades of leadership in strata, TSM is the quiet force behind some of Australia’s most enduring communities. We bring consistency, care and clarity to every scheme we manage.
We are a passionate team of strata specialists with shared values
1
Proactive
2
Transparent
3
Communication
4
Consistency
TSM is a privately owned, multi generational strata specialist providing complete property solutions for residential, commercial, and mixed-use developments across NSW and Victoria.
Since our founding in 1973, we’ve grown not by acquisition or hype, but through relationships, reputation, and results.
We are one of the longest standing strata specialists in the country
TSM has origins dating back to 1973 we are one of the true originators of strata services
Our company and brand has evolved in look and feel, but proudly stayed true to our roots in Drummoyne, NSW. Known for our standout service legacy, we can now proudly claim over 50 years of service and experience in the strata and construction industry.
1
1961
Strata Title System
Introduced in NSW
2
1973
Our Story Began
With The Pink Lady
3
1997
Strata Sector Evolution
Titles Strata's New Direction
4
1998
Canada Bay Council
Prestigious Recognition
5
2013
Family Expansion
Brandon Joins The Team
6
2015
Territory Expansion
Western Sydney Office
7
2018
Business Expansion
Facilities Management Launch
8
2019
Territory Expansion
into Melbourne Market
9
2022
Territory Expansion
Central Coast Launch
10
2025
Brand Evolution
Titles Strata becomes TSM
A Legacy
Built for the Future.
Founded in 1973 by Janet Smith, Titles Strata Management (now TSM) was one of Sydney’s earliest strata management companies, a pioneer in a profession that has since become essential to modern urban living. Janet’s vision was both simple and ambitious: to deliver strata services with precision, professionalism, and an unwavering standard of care.
That legacy, rooted in integrity and technical excellence, has endured for over 50 years. In 1997, seasoned strata specialist John Koprivnjak joined the firm, bringing with him deep operational insight and a passion for elevating client experience. By 1999, John had acquired the business and ushered in a new chapter, one that would see TSM grow in capability, reputation, and geographic reach.
The company’s DNA remains proudly intergenerational. Brandon Koprivnjak joined in 2013, bringing energy, commercial acumen and a clear-eyed view of the sector’s future. Today, as National Operations Manager, Brandon leads TSM with a quiet determination to modernise the business while protecting what has always set it apart: trust, reliability, and relationships built to last.
Over the past decade, TSM has expanded from its Sydney base to include a presence across Western Sydney, the Central Coast, and Melbourne. With this growth came diversification. The launch of TSM’s Facilities Management division in 2018 marked a strategic evolution, bringing end-to-end oversight to the built environment and reaffirming our commitment to holistic property care.
Across all we do, from legacy strata schemes to new developer partnerships, our approach remains grounded in clarity, continuity, and the belief that great strata management isn’t just about ticking boxes. It’s about creating places people are proud to live, work, and invest in.
Meet our team members
Nicole Yousif
Head of Growth
Madeleine Karageorgiou
Client Services
Dani Zaradosh
Operations Manager (NSW)
Veronica Koprivnjak
Senior Strata Manager
Brandon Koprivnjak
National Operations Manager
John Koprivnjak
Managing Director & Licensee
Are you ready to work with
a strata specialist?
Grow Your Career.
Join TSM Strata
Looking for meaningful work in a stable industry with a passionate team? Explore strata jobs with one of Australia’s longest standing strata companies. Whether you’re experienced or just starting out, we offer rewarding roles, career development, and a supportive team environment.
We Build Strata Careers
- Strata careers in strata management, facilities, and developer services
- Ongoing training and leadership development
- Supportive team culture with open communication
- Strong, stable business with a reputation for excellence
What Drives Us
- Proactive
We don’t wait for problems to escalate, we anticipate them, act early, and communicate clearly. Being proactive means fewer surprises for our clients and smoother outcomes for everyone involved. - Transparent
There’s no fine print here. We believe trust is built through honesty, openness, and complete visibility - whether it’s how we quote, communicate, or handle conflict. - Responsive
We speak clearly and directly, making complex matters easy to understand. Our team responds with care and accessibility, ensuring you always know where things stand and feel confident in every decision we make together. - Thorough
We are thorough because in strata management, shortcuts cost more in the long run. Our clients know that value doesn't mean cheap. They rely on us for considered decisions, accurate reporting, and service that holds up under pressure. - Consistent
Clients stay with us because we show up the same way, every time. Reliable, responsive, and clear. From daily tasks to major challenges, they know exactly what to expect from us and that we’ll deliver.
Strata Careers Can Make a Difference
Types of roles we regularly hire span all areas of the strata sector. Don’t see the perfect role? Register your interest and we’ll be in touch when the right opportunity comes up.
- Strata Managers
- Senior Strata Specialists
- Building Managers
- Client Services Officers
- Administration & Accounts
- Concierge and Cleaning Teams
- Facilities Management Specialists
We Welcome All
We believe diversity isn’t just the right thing, it strengthens our thinking, enriches our culture, and improves the way we work.
A company shaped by
our people
We believe trust is earned through clarity, and
delivering on promises.
From fee structures to financial access, we make it easy for committees and owners to understand how things are running and where their money goes.
We also recognise that today’s clients expect more than phone calls and paper statements. That’s why we’re investing in smarter digital solutions and exploring partnerships that support more accessible, intuitive strata interactions.
Every committee query responded to, same day, every business day.
What transparency looks like at TSM:
- Upfront fees, no hidden charges
- On demand access to key documents
- Online invoice approvals for committees
- Clear, custom onboarding for new clients
Our goal is to make information easy to access, not easy to hide, and to give every client confidence in the systems behind their building.
We stand behind our service.
If you don’t feel the clarity, care, and confidence we promise within the first 90 days, we’ll help transition you out, at no cost.
No hidden fees. No delays. No risk.
We guarantee fast, professional replies from your dedicated management team, because silence is not service.
