Request For Keys
Request for Access devices such as keys, fobs and remote controls can be ordered through your respective Branch office.
Please find below an application form to be used to request an additional key, swipe, fob or remote control for your scheme. Please kindly complete the form, select your TSM branch and click submit button.
For All Applicants:
You must be the lot owner or an authorised person by the lot owner for the scheme. If you are a tenant, you must provide supporting documentation that you have approval from the real estate/leasing agent or the lot owner before submitting this application.
Upon receipt of your application, your Strata Manager will inform you of the process in your particular scheme/plan to obtain these access devices . In most instances, an issuing fee will apply. Your Strata Manager will advise the cost of the items you have requested.
You will be unable to collect your keys from our office until your request has been confirmed and your payment (if required) has been received.
The standard time frame between lodging your application and picking up the keys is 3 days.